Level 1: Cadet

Something went wrong error CRS-ERROR-01

Please help, i've been trying to access my account all day ! it is so so frustrating because it will not let me sign in. Every-time i log in it says "Something went wrong" and CRS-ERROR-01.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Something went wrong error CRS-ERROR-01

Is this a new account that your registering or has it suddenly stopped working an giving you this error?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Level 21: Augmented
Level 21: Augmented

Re: Something went wrong error CRS-ERROR-01

Are you referring to accessing My Telstra via the app or webpage (on your iPhone)?.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit