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Telstra (Retired)
Telstra (Retired)

StarTrack Delivery (Missing Australia Post Card Card)

If you missed your iPhone 5 delivery and have not received an Australia Post card, you need to call Startrak and quote your  TL number.  This is located in the email you received, telling you your phone was on it's way. It look like this.....https://trackandtrace.aae.com.au/TL#### .  

 

Your order has now been taken to an Australia Post Office. Startrak will tell you which post office your order can be collected from. 

 

In case you're wondering, we can't resend the order once your device has been delivered to a post office, 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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