Struggling to set up bigpond email on IPhone X

[Betsy17]

Can anyone help me set up my email on iPhone X - I can receive but not send emails. It’s frustrating me !

[cf4 · Accepted solution]

Have you set up the account with the following settings as per link below. To check settings go to Settings > Passwords and Accounts > Accounts > Bigpond > name@bigpond.com

https://www.telstra.com.au/support/category/email/set-up/imap-pop-and-smtp-information-for-manual-em...

If using IMAP use these settings

Incoming server details:

• Incoming server address: imap.telstra.com
• Incoming server port: 993
• Encrypted connection: SSL

Outgoing server details:

• Outgoing server address: smtp.telstra.com
• Outgoing server port: 465 (recommended) or 587
• SMTP authentication: On
• Encrypted connection: SSL/TLS on port 465 (recommended) or STARTTLS on port 587

Username & Password:

• User name: Your Telstra email address - ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com’
• Password: Your Telstra email account password - REMEMBER it’s case sensitive.

Other settings to check:

• Make sure ‘Outgoing server requires authentication’ is ticked.