Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
So my wife is completely happy with her phone and is out of contract. My phone is stuffed, so if we upgrade her phone onto a new plan/contract, can she keep using her exiting phone and I take the the new one? Or will it be restricted to just her number?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Hi Spuddy2,
Thanks for reaching out. If your wife was to re-contract her service this would be specific to her mobile number and the new device will be contracted under this.
However, the mobile she chooses can be used with a different sim card (allowing you to use the new handset).
Please keep in mind the plan she chooses with the new phone will be her new allowance and yours will remain the same.
I hope this helps.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Hi Spuddy2,
Thanks for reaching out. If your wife was to re-contract her service this would be specific to her mobile number and the new device will be contracted under this.
However, the mobile she chooses can be used with a different sim card (allowing you to use the new handset).
Please keep in mind the plan she chooses with the new phone will be her new allowance and yours will remain the same.
I hope this helps.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines