Level 1: Cadet

Telstra Pre-Paid Max Plan.

1. Mobile & Tablets


my iPhone will not connect to the internet when Wifi is turned off.

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Level 20: Director

Re: Telstra Pre-Paid Max Plan.

Hi HMS2, not a lot of info? but:

  1. Check that you do have reasonable mobile coverage as indicated by the number of black bars in the signal strength "Rainbow" top right? If that's Ok, check:
  2. tap on Settings and check that "Aeroplane Mode" is not green (You line), then
  3. tap on Settings> Mobile> and check that you have "Mobile Data" turned ON (Green)
  4. Can you send texts and make phone calls

and - one of the most embarrassing common problems is that you have no credit (pre-paid) or have not paid the bill (Post Paid) 


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