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Level 1: Cadet

Telstra Pre-Paid support eSIM?

Telstra Pre-Paid support eSIM?

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Support Team
Support Team

Re: Telstra Pre-Paid support eSIM?

Hi @SoMild

 

Thanks for the question. At this time eSIM with Telstra is supported on some eligible eSIM compatible handset plans only, not on Pre-Paid. The handsets with eSIM next to the image are eligible here: https://tel.st/va9ce

 

Please let us know if you have any other questions and all the best.

 

- Jimmy

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Level 1: Cadet

Re: Telstra Pre-Paid support eSIM?

Thanks Jimmy

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Level 2: Rookie

Re: Telstra Pre-Paid support eSIM?

The prepaid ice has broken - I transferred to a prepaid eSIM on Nov 29th.

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Level 1: Cadet

Re: Telstra Pre-Paid support eSIM?

Please give details..

i wish to operate a cellular smart watch on prepaid

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Level 23: Superhero

Re: Telstra Pre-Paid support eSIM?

I recently asked in-store for a QR code to use for a prepaid service and was denied saying it was post-paid only.

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Level 1: Cadet

Re: Telstra Pre-Paid support eSIM?

Please give details

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Level 1: Cadet

Re: Telstra Pre-Paid support eSIM?

Can I have a E SIM card on a Pre paid Telefon

 

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Level 2: Rookie

Re: Telstra Pre-Paid support eSIM?

I had just been to Optus to confirm that they supported pre-paid eSIM.
I walked into the Telstra Shop on the corner of Bourke and Swanston Streets and walked  out 20 minutes later with the phone set up with eSIM.

Since then I have used the physical SIM in Malaysia, Singapore and Thailand. During that time I receive all of my Telstra line notifications as I need, e.g. my bank OTPs go to my +61 number.

Maybe I mentioned that Optus had support? Good one Telstra.

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Level 2: Rookie

Re: Telstra Pre-Paid support eSIM?

"Post-paid only" - I agree that was the standard response by all carriers until my November visit.

See my reply to "TheMaestro".

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Level 2: Rookie

Re: Telstra Pre-Paid support eSIM?

As per my replies today, "yes'.
Note that I am a cheap-a$$ed customer with all up $70 per year pre-paid plan because I live overseas but want to ensure I continue to receive SMS and calls from my long-term phone number. So I cannot believe I am a special case.

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