PaullSwain
Level 1: Cadet

trade in phone rejection due to BER

Rejected due to BER. What does that mean?

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4 REPLIES 4
IvanS
Support Team
Support Team

Re: trade in phone rejection due to BER

Hey PaullSwain, 

 

Was the trade in via the page here: https://tel.st/grlyf by any chance? 

 

Kingfisher look after the trade in, were you updated via email regarding the status? 

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PaullSwain
Level 1: Cadet

Re: trade in phone rejection due to BER

Hi IvanS,

 

Yes through this we page. No email explanation provided.

JoJoH
Support Team
Support Team

Re: trade in phone rejection due to BER

Hi Paullswain,  

BER means beyond economic repair, for example does not turn on and off , Has liquid damage, is disassembled or has missing parts, is customised or has non-original parts 

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PaullSwain
Level 1: Cadet

Re: trade in phone rejection due to BER

Thanks, at least now I understand.

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