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trade in phone rejection due to BER
Rejected due to BER. What does that mean?
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Re: trade in phone rejection due to BER
Hey PaullSwain,
Was the trade in via the page here: https://tel.st/grlyf by any chance?
Kingfisher look after the trade in, were you updated via email regarding the status?
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Re: trade in phone rejection due to BER
Hi IvanS,
Yes through this we page. No email explanation provided.
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Re: trade in phone rejection due to BER
Hi Paullswain,
BER means beyond economic repair, for example does not turn on and off , Has liquid damage, is disassembled or has missing parts, is customised or has non-original parts
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Re: trade in phone rejection due to BER
Thanks, at least now I understand.