taylor19
Level 1: Cadet

unable to activate mbbile data

Answered

i have just returned from overseas and i had a international sim in my phone. When i have put in my old telstra sim it will not reactivate mobile data access. i have tried everything including system and network resets with no luck. any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: unable to activate mbbile data

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4 REPLIES 4
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: unable to activate mbbile data

It might pay to give 125111 a call, there may be a restriction on your account, or some other setting in the back end that is preventing it from reconnecting.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: unable to activate mbbile data

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: unable to activate mbbile data

Given that, maybe the solution would be not to take an iPhone overseas given the problems with getting them to activate overseas and then getting them to work again when coming back.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: unable to activate mbbile data

Or at the very least don't stick an international SIM in it (especially the global SIM one's)
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