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Level 1: Cadet

Unlock Iphone

Usually this wouldn't be a problem - however with the current COVID call centre shut down it is impossible to speak to anyone who can perform this action for me. I have an iPhone SE which was on a plan but for some reason is locked to the Telstra network. Now I have ported the number to a different network the phone will not activate. putting the old sim back in works fine, and putting the new sim in another phone also works fine. So I know the phone is locked to Telstra.

The online locking tool doesn't help I need to speak to someone who can actually unlock this phone in the system, Please help?? :-)

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