Mon3
Level 1: Cadet

Upgrade iphone 3 to 5s and need new sim card with my number

Answered

My current iphone 3 will be updated with an unlocked iphone 5s. I am currently on a Telstra plan which I don't want to change. Is it possible or will I need to enter a new plan? Not interested to be locked in for 2 years.

1 ACCEPTED SOLUTION

Accepted Solutions
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Upgrade iphone 3 to 5s and need new sim card with my number

You shouldn't have to.

 

If you see a telstra shop they should be able to transfer the details of the old SIM to a new SIM that fits the new phone

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

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1 REPLY 1
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Upgrade iphone 3 to 5s and need new sim card with my number

You shouldn't have to.

 

If you see a telstra shop they should be able to transfer the details of the old SIM to a new SIM that fits the new phone

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

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