TurnupTurtle488
Level 1: Cadet
a month ago

Wrong phone ordered

Hi. I just ordered a new iPhone but I accidentally ordered the iPhone 12 mini instead of the regular iPhone 12. 

 

Is there any chance I could change this?

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ProfessorPhone
Level 23: Superhero
a month ago

Re: Wrong phone ordered

In response to TurnupTurtle488

If there isn't a message option on online sales screens, you can use the My Telstra App and go to Get Help and click on the blue Message icon in the bottom right corner.....and type that you need so speak to an Online sales consultant.

Thank you

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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
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