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Apple iPhone 7 & 7 Plus

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Red_Ruby
Level 1: Cadet

Hello! 
I have this problem frequently and it’s very frustrating. 
My phone plan has international calls/texts included (texting Canada) and I can receive texts just fine. Sometimes they’re a little jumbled and cut off but that’s not the main problem a ...

Boo0604
Level 1: Cadet

I need to enter SMSC so i can send sms

HLB
Level 1: Cadet

Listed on the plan for the new phone is iPhone 7plus. We have received an iPhone 7. How do we get it changed?

jodi_parsons
Level 1: Cadet

I am on a stay connected plan and have requested to have my phone screen repaired.  I have realised that I will now need a loan phone that I didn't request.  How do I make a request for this now that I have put the request through and have recieved t ...

Dianna9
Level 1: Cadet

Hi I would like to upgrade my phone package, please advise costs, I would prefer to stay under $100 per month.

<mobile number removed to protect your privacy> 

YorkHunt
Level 1: Cadet

It's it available?

Sam19731
Level 1: Cadet

How do I turn off the message bank on my pre paid mobile I can’t find it anywhere

RobynDobson
Level 1: Cadet

I can not send emails from my phone. I am still receiving emails. I using mail.bigpond.com 

FJW1
Level 1: Cadet

Hi, Hope someone can help. I have downloaded the Covidsafe app but can’t complete the activation. After entering my phone number it goes to the page where I need to enter the pin code that is supposed to come via SMS. I don’t get the SMS. Sometimes I ...

Jacang
Level 1: Cadet

How do i download the most recent (May 2020) call history? In the telstra app it only shows until April 2020z

HoJa
Level 1: Cadet

I cannot verify my Telstra mobile for COVIDSafe App. It says “Error verifying mobile number. Please check your details and try again.”I have checked with ‘0’ prefix and without.any help? 

apple123I
Level 2: Rookie

I have been on $29 mobile plan for years , Post paid , Now the increase to $40which I cannot afford as only get the pension , They increased it & never let me know !! So what’s a cheaper solution, Thanks.         Jam.   

Idiot-me63
Level 1: Cadet

I have somehow locked myself out of my prepaid iPhone 7 help

Joanne3870
Level 1: Cadet
Kiki82
Level 1: Cadet

Hi there,
I deleted iMessages on my phone A few days ago and need them for my work. Is Telstra able to retrieve these? I did not have an iCloud or iTunes backup and have tried multiple apps etc with no luck. Thanks

Firedog7781
Level 1: Cadet

Hi all,
I would appreciate your best vendor in Geelong area to replace cracked screen?

MarkScarfe
Level 4: Private Eye

My pre paid plan includes international calls. Is there any flag fall for these calls or are they genuinely free?

Rickycruz11
Level 1: Cadet

I am trying to access Telstra ID so I can watch AFL LIVE on app

Pusspuss84
Level 2: Rookie

AFL

AFL. REPLAY. ONLY PLAYS 1st quarter, it then freezes, you touch the screen, there’s a play button, you press it again and it goes back to the start of the 1st quarter AGAIN
It’s been like this since last year. BLOODY FIX IT NOW !!!!!!!!!!!!!!!!!

Red_Ruby
Level 1: Cadet

Hello! 
I have this problem frequently and it’s very frustrating. 
My phone plan has international calls/texts included (texting Canada) and I can receive texts just fine. Sometimes they’re a little jumbled and cut off but that’s not the main problem a ...

Boo0604
Level 1: Cadet

I need to enter SMSC so i can send sms

HLB
Level 1: Cadet

Listed on the plan for the new phone is iPhone 7plus. We have received an iPhone 7. How do we get it changed?

YorkHunt
Level 1: Cadet

It's it available?

Sam19731
Level 1: Cadet

How do I turn off the message bank on my pre paid mobile I can’t find it anywhere

Lan5
Level 1: Cadet

Hi  A truck drove by my property and pulled out the street cables in front of my home and also those that connected to my building fascia. my question is about the single Telstra cable from the street to my building.the non Telstra cables from street ...

DM38
Level 1: Cadet

I cannot get any 4G on my current phone. Plan is fully paid, no overdue bills, and work phone which is connected to Optus has no issues connected to 4G seperate to WIFI. This is a big issue as I can't use my phone at all once I leave my home and WIFI ...

Seskawildone
Level 1: Cadet

Hi, don't know if I am on the right forum, so apologies.  Own my own mobile phone, currently paying $40 a month to Telstra.  far too expensive, this is apparently Telstra's cheapest.  ANy other suggestions please (like another network) 

Willdonovan
Level 1: Cadet

Hi everyone,  Whenever I complete a form with the bank or attempt to log into my work accounts, the confirmation SMS's take over 10 minutes to arrive. By which time the service has timed out. We have very bad reception, and sometimes it travels throu ...

Anon_El
Level 1: Cadet

Hello,I bought an iPhone 7 through Telstra (postpaid, this was guaranteed by the salesperson, paid a bit extra for it to be). He informed me that it would be an unlocked phone, however it is locked to the Telstra network (I tried using the ALDI mobil ...

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