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Apple iPhone 8 & 8 Plus

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Community Manager Gamgees Community Manager
Community Manager

Today it has been announced that the newest handsets from Apple are launching soon. Here are the details you need to know.    Expression of Interest To keep updated on when the iPhone 8 and iPhone 8 Plus are available to pre-order, you can sign up to ...

Penny72
Level 1: Cadet

Hello I have been trying unsuccessfully to get onto stay connected.  Understand we are amidst covid 19 BUT I will share with you my experience.  I thought that I had some sort of insurance when I bought my iPhone  - About a month ago my screen cracke ...

CarrClan
Level 1: Cadet

Hi. I wanted an IPhone 8 a year ago however Telstra Brisbane said they had none in any stores. 

I have been a loyal business and private Telstra customer for over 20 years and would like to switch my account back over to Telstra from Vodafone who I pu ...

Jules5050
Level 1: Cadet

Hi, am getting an error message when using email on iPhone. IMAP server issue. Msg reads -  ( The mail server IMAP.telstra.com is not responding. Verify you have entered correct account info in Mail settings).Can send an email but haven't received an ...

Gopaulygo
Level 1: Cadet

Hi I have data and credit but can’t use it , tried everyone and everything telstra pls call me on <number removed to protect your privacy> or will someone kind send credit to this telstra phone , not sure if you can or not do that anymore, but I’m st ...

Mr-M
Level 1: Cadet

My 24 month lease on an iPhone 8 is almost up. Does anyone know how the fair market price to purchase the phone is calculated please?

Anna28
Level 1: Cadet

I tried to activate my new service on Monday but it still isn’t going. I can’t contact anyone at Telstra 

TigerMum1
Level 1: Cadet

I just recently change my mobile phone provider from Optus to Telstra. I purchased Telstra prepaid SIM card annually. I have activated my sim, however I am having issue with the internet. It keeps giving me with an error message when I try to use my ...

Renae28
Level 1: Cadet

Trying to report stolen phone and having zero luck.  Cannot call as call ends. 132200 is useless! Where can I find help in Telstra 24/7??? 

Peli1
Level 1: Cadet

Email on phone not syncing to email bigpond address

gael39
Level 1: Cadet

 How do I register for free data on my mobile

AB60
Level 1: Cadet

Iv received a voice call offering a new phone as my phone contract has experience.  I need to confirm this. He has asked me to sign a document.  What should I do? 

Boomer29
Level 2: Rookie

I have an iphone 8. The AFL App and all associated AFL apps (eg AFLW and NMFC) are frozen. I can't even scoll down or select an item. The APPs have all been working fine. This just started yesterday. I note next to my strength signal that the the rou ...

Carol621
Level 1: Cadet

How can i opt out of the international day pass and use the original international roaming

CM1949
Level 1: Cadet

Do I have to pay a penalty fee at the end of my contract if my iPhone screen is damaged but still working

Gocrows08
Level 1: Cadet

How do I get AFL live pass linked from my phone to my PC so I can watch games live ?

Help41
Level 1: Cadet

I need my call and sms history , how do I find them??

JKR123
Level 1: Cadet

I am currently in he USA and want to change my SIM to a T-Mobile SIM for the month that I am here. My phone is on a plan back home in Australia. How do I unlock the phone from Telstra for 1 month?

LJB25
Level 1: Cadet

APPLE 6 - WHY OH WHY DOES TELSTRA NOT CONNECT THE CORRECT NUMBER!!!?    

Fee12
Level 1: Cadet

I only seem to be offered 10 days free rather than 12 months... is there a way I can access the free 12 month foxtel subscription?

Jules5050
Level 1: Cadet

Hi, am getting an error message when using email on iPhone. IMAP server issue. Msg reads -  ( The mail server IMAP.telstra.com is not responding. Verify you have entered correct account info in Mail settings).Can send an email but haven't received an ...

Gopaulygo
Level 1: Cadet

Hi I have data and credit but can’t use it , tried everyone and everything telstra pls call me on <number removed to protect your privacy> or will someone kind send credit to this telstra phone , not sure if you can or not do that anymore, but I’m st ...

Anna28
Level 1: Cadet

I tried to activate my new service on Monday but it still isn’t going. I can’t contact anyone at Telstra 

Pampitts
Level 1: Cadet

How do cancel my message bank I’ve tried the #61# #62# #67##002#

EDANNE
Level 1: Cadet

I have upgraded to iPhone 8 and my email is not working

Lea059
Level 1: Cadet

I think my end of lease is up in May. I have not heard from anyone but I would like to know my options. I do not want to keep paying the amount I'm paying now if the lease is finished 

Percy27
Level 1: Cadet

Received the satchel but no address to send it to nor anything to include that would indicate who is returning the phone   What do I need to do 

Stormfly
Level 2: Rookie

I bought a pre-paid sim and activated it, however the order number is not working. I keep getting this message when I try to track my order number: "Sorry, we've hit some difficulties in completing your order. As we may need to resubmit it, please ch ...

Dingo23
Level 1: Cadet

Mail downloads on Telstra site but not on phone. Son suggested I delete and reinstall app...didn’t work and lost all mail

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