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Level 1: Cadet

can u bill ur app store and itunes store to telstra bill

 

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4 REPLIES 4
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Telstra (Retired)
Telstra (Retired)

Re: can u bill ur app store and itunes store to telstra bill

Hi rosemarie110361,

 

Thanks for reaching out to us. Customers with an Android device can purchase apps via Google Play and choose their Telstra account as the billing method. Apps via iTunes cannot be charged directly your Telstra account. 

 

- Tim 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 23: Superhero
Level 23: Superhero

Re: can u bill ur app store and itunes store to telstra bill

@TimmyT,

Only customers on Post Paid using an Android device can choose Telstra Billing for the Google Play Store.
Telstra stopped Pre-paid customers being able to use Telstra Billing for the Google Play Store.
https://www.telstra.com.au/mobile-phones/moreonyourmobile/premium-direct-billing-exit
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
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Telstra (Retired)
Telstra (Retired)

Re: can u bill ur app store and itunes store to telstra bill

Thanks for clarifying @Smiley3.

 

Sorry for the any misunderstanding earlier @rosemarie110361.

 

- Tim 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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Level 23: Superhero
Level 23: Superhero

Re: can u bill ur app store and itunes store to telstra bill

You're welcome Smiley Happy

I'm on Pre-paid and it's a bugger that Telstra stopped us being able to use our recharge credit for the Google Play Store Smiley Sad

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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