CrowdSupport®
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Level 1: Cadet

Data bank

Answered

I have an extra 100 gb in databank under Telstra special deal. My allowance under pre paid $30 has run out and iPhone won’t send texts or access internet. Why doesn’t it automatically go over to the 100gb so I can use it up?

Loretta

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 19: Deputy Director
Level 19: Deputy Director
Accepted Solution

Re: Data bank

You need to have an active recharge to use Data Bank balances. 

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own and do not necessarily represent those of Telstra.

View solution in original post

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1 REPLY 1
Highlighted
Level 19: Deputy Director
Level 19: Deputy Director
Accepted Solution

Re: Data bank

You need to have an active recharge to use Data Bank balances. 

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own and do not necessarily represent those of Telstra.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit