Level 1: Cadet

Invalid pre paid Sim

Hi there
I activated a Telstra pre paid SIM card to my iPhone. It was activated last week but it remains with no service instead SOS only.

My order number is : 1-1831022908236

I would appreciate your support

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Level 1: Cadet

Re: Invalid pre paid Sim

The sim was activated on the 18th of December 2018
Telstra (Retired)
Telstra (Retired)

Re: Invalid pre paid Sim

Hi @J2ma

Apologies for the delay in our reply and to hear of the frustration.


This is most certainly not the feedback we like to see coming from our customers.


Can I ask if you are still needing help with the mentioned problem on your account?


Please let me know so I can attempt to assist further.

- Stef

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