CrowdSupport®
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Level 1: Cadet

Lost my order number for sim setup

Answered

Hi, 

I was wondering if you could help me. I accidentally threw out my piece of paper with my order number on it. The one I have on email is shorter than the needed number to activate my sim. How do I go about attaining that number again? 

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 7: Deputy Inspector
Accepted Solution

Re: Lost my order number for sim setup

call Telstra 132200 or go to livechat they can pull up the order number for you

View solution in original post

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6 REPLIES 6
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Level 7: Deputy Inspector
Accepted Solution

Re: Lost my order number for sim setup

call Telstra 132200 or go to livechat they can pull up the order number for you

View solution in original post

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Level 1: Cadet

Re: Lost my order number for sim setup

Thank you! How do I do live chat?

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Level 7: Deputy Inspector

Re: Lost my order number for sim setup

https://www.telstra.com.au/contact-us/account-billing/manage-account

 

Just click chatnow when you go to this link

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Level 1: Cadet

Re: Lost my order number for sim setup

well, what was decided
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Level 1: Cadet

Re: Lost my order number for sim setup

Is there a way without webchat or calling? Because of this Covid19 dilemma I can't proceed with either.. 

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Level 1: Cadet

Re: Lost my order number for sim setup

Just go buy a new sim starter kit 

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