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Level 1: Cadet

Mobiles going to voice mail

So my two sons both have iPhones but whenever I call either of them the first call always goes straight to voice mail and their phone only rings on the second call. We had this bug before on one of their previous phones and managed to rid of it but can't remember how. Had a google and can't find any specific info about it. Is this a telstra issue or an iphone issue?

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