Level 1: Cadet

Telstra one number

I have been trying to set up one number on my new Apple Watch for three days. 
I have unpaired and paired my watch to my phone three times and have spoken to 8 people. 
Each time I try to set it up it takes me to a Telstra page and says there is an issue please contact Telstra. No one seems to be able to help me. Can anyone help? 

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