Level 1: Cadet

Telstra One

My Apple Watch series 5 (GPS & cellular) won’t connect to Telstra. Unable to set up Telstra One account via mobile (iPhone 11 Pro). Called Telstra several times - they cannot set this up over the phone. Was told to go to Telstra store. Went to two different stores - they cannot set up Telstra One account for me. How do I do this if Telstra can’t help. And both phone and watch have been updated and paired and unpaired several times. No luck at all. Help. Anyone else have this problem? Thanks 

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Level 23: Superhero

Re: Telstra One

There have been several similar posts the last 2 or 3 days. It was reported by another customer that the problem has now been resolved. Apparently it was/ is a server issue.

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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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