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Level 1: Cadet

6 MONTH APPLE MUSIC STILL CHARGING ME

HI , i just got my new phone with staff connect plan on tuesday and i have the text saying i have apple music for the first 6 months free. its still billing on my account however. how can this be fixed ? im getting charged every day for it 

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Telstra (Retired)
Telstra (Retired)

Re: 6 MONTH APPLE MUSIC STILL CHARGING ME

Hey help_meplease,

 

I can appreciate your concerns with this Apple Music service charging and do apologise for any inconvenience that this has caused you Smiley Sad This offer is only available if you haven't registered for an Apple Music trial previously under the same details. Was this a new mobile number being registered for this Apple Music service? 

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