Level 1: Cadet

Apple music app

I just bought a Samsung s7 and got 12 months free apple music an i downloaded the app and made sure it was active in my add-ons but the app wont work it wont verify my account so can someone point me in the right direction pleas

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Level 25: The Singularity
Level 25: The Singularity

Re: Apple music app

This is what worked for me.


Restart your phone (the Apple Music app doesn't seem to like to register after install without a restart - 2 phones had this problem)


Log on to your iTunes account on your computer - sometimes your iTunes account needs to refresh itself and a login through the web or itunes on your computer does the trick.


Then start the Apple Music app and log in - if it asks you if you want to check to see if you are eligible for the Telstra offer, say not now and Sign In by entering your iTunes account login details..

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

My Telstra

Activate Apple Music and get data free streaming with the My Telstra app.

Find out more