slewin
Level 1: Cadet

Apple Music Free 24month subscription not registering to iTunes account

I have a 12 month subscription to apple music that is active until 22/12/17. Suddenly today Apple Music has expired and asks me to choose a plan. The 24/7 app says the offer is still active. 
Please help 
Thanks

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Iain_T
Telstra (Retired)
Telstra (Retired)

Re: Apple Music Free 24month subscription not registering to iTunes account

Hi slewin, 

 

Thanks for using Crowd Support. You will need to chat to us here  http://tel.st/49kl for your subscription details for Apple Music and we can make sure the correct end date is applied. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

My Telstra

Activate Apple Music and get data free streaming with the My Telstra app.

Find out more