Apple Music free subscription - no message received to activate it with apple

[da1e11oyd]

i  have signed up for the 6 months free Apple Music on my Ipad, the 24/7 app says that Apple music is active, but itunes just offers me the 3 months for 0.99 when I click on the Apple music link.

Apparently I should have received a message with a link in it to tell Apple that the subscription is active, I have not received any message, is there some way of getting the message resent, or do I need to cancel the subscription and try again.

Thanks

Dale

[IvanS]

Hi da1e11ody, 

Just to clarify, did you take up the Apple Music offer on a Mobile service and are looking to use the app on the iPad? 

The specific offer in your My Account here:  http://tel.st/cpyn will initially need to send an SMS to help with activation. 

[da1e11oyd]

I signed up on the 24/7 app on the ipad, and the number I signed up with is the number of the sim that is in the ipad.

I have received no sms.

My account says Apple music is active but I cannot access it and there is no option to do anything other than cancel the subscription.

[IvanS]

Our Billing team via Live Chat here:  http://tel.st/hsc3 can help follow this up for you. 

[da1e11oyd]

After nearly two hours the billing team/support team cant help, they just want to sort it out with Apple Care.

So I have sorted it out i cancelled the Apple Music Subscription, it is not worth all the hassle.

[da1e11oyd]

that should have read they want me to sort it out with Apple Care.