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Apple Music free subscription - no message received to activate it with apple
i have signed up for the 6 months free Apple Music on my Ipad, the 24/7 app says that Apple music is active, but itunes just offers me the 3 months for 0.99 when I click on the Apple music link.
Apparently I should have received a message with a link in it to tell Apple that the subscription is active, I have not received any message, is there some way of getting the message resent, or do I need to cancel the subscription and try again.
Thanks
Dale
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Re: Apple Music free subscription - no message received to activate it with apple
Hi da1e11ody,
Just to clarify, did you take up the Apple Music offer on a Mobile service and are looking to use the app on the iPad?
The specific offer in your My Account here: http://tel.st/cpyn will initially need to send an SMS to help with activation.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Re: Apple Music free subscription - no message received to activate it with apple
I signed up on the 24/7 app on the ipad, and the number I signed up with is the number of the sim that is in the ipad.
I have received no sms.
My account says Apple music is active but I cannot access it and there is no option to do anything other than cancel the subscription.
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Re: Apple Music free subscription - no message received to activate it with apple
Our Billing team via Live Chat here: http://tel.st/hsc3 can help follow this up for you.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Re: Apple Music free subscription - no message received to activate it with apple
After nearly two hours the billing team/support team cant help, they just want to sort it out with Apple Care.
So I have sorted it out i cancelled the Apple Music Subscription, it is not worth all the hassle.
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Re: Apple Music free subscription - no message received to activate it with apple
that should have read they want me to sort it out with Apple Care.