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Apple Music problem verifying
Hi I am having difficulty redeeming my Apple Music subscription. I hvae downloaded the app to my Samsung S7, visited My Account in the 24/7 app and it says my subscription is active. Then when I go to Apple Music it takes forever to verify the account and it hasnt seemed to have worked, even after loggin in with my usual apple id. Is there somethiing I am missing?
Any help would be appreciated.
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Re: Apple Music problem verifying
Hey Rochelleybean,
Welcome to CrowdSupport.
When you activated your subscription to Apple Music, did you receive a confirmation SMS with a link to verify the subscription?
- Matt
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Re: Apple Music problem verifying
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Re: Apple Music problem verifying
It is possible that this may have caused a delay.
I'd recommend contacting the billing teams via Live Chat to reset the subscription.
This should prompt a new SMS activation confirmation to be sent to you.
- Matt
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
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