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Apple Music Suscription

Hi,
I activated my pre-paid sim and downloaded the 24x7 app yesterday but I haven’t received any message about the free apple music subscription and I can’t see any add on box in the service that i’m using in the app as the instructions.
Could you please help me to solve this problem?
Thank you for your help.

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1 REPLY 1
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Support Team
Support Team

Re: Apple Music Suscription

Hi Zoepham. 

If you have followed these instructions to activate the Apple Music subscription https://tel.st/9j845 and you still cannot get this to work, you will need to contact support on 132200 and say "My Account" or live chat https://tel.st/vya28 & select "Entertainment & Apps" from the first drop-down menu & "My Account" from the second drop-down menu.

Let us know how you go. 

 

Regards - 

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