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Level 2: Rookie

Apple music

Answered

How do I upgrade to a family membership for Apple Music?????

1 ACCEPTED SOLUTION

Accepted Solutions
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Apple music

Hi why_do_i_bother, The steps below will arrange this for you: 

 

 

  1. Open the Music app on your iPhone or iPad.
  2. Tap For You.
  3. Tap the Account icon in the upper right corner.
  4. Tap View Apple ID and enter your password if prompted.
  5. Tap Subscriptions.
  6. Tap Apple Music Membership.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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6 REPLIES 6
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Apple music

Hi why_do_i_bother, The steps below will arrange this for you: 

 

 

  1. Open the Music app on your iPhone or iPad.
  2. Tap For You.
  3. Tap the Account icon in the upper right corner.
  4. Tap View Apple ID and enter your password if prompted.
  5. Tap Subscriptions.
  6. Tap Apple Music Membership.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Level 2: Rookie

Re: Apple music

It doesn’t give me the option to manage my subscription

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Level 2: Rookie

Re: Apple music

It doesn’t give me the option to manage my subscription
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Support Team
Support Team

Re: Apple music

Hi why_do_i_bother,

 

Have you tried accessing your Apple Music subscription via MyAccount?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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Level 2: Rookie

Re: Apple music

Yep tried that, don’t get the option

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Telstra (Retired)
Telstra (Retired)

Re: Apple music

The Family subscription is not able to be billed to your Telstra account. If this was the subscription you were wanting to use, then you will have to cancel the Telstra subscription to this Apple Music service and then have a new one started with Apple Music directly under their billing options. These can be located at

 

https://tel.st/uj48l

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

My Telstra

Activate Apple Music and get data free streaming with the My Telstra app.

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