Level 1: Cadet

Apple Music

I received a message from Telstra saying... We hope you enjoyed your Apple Music trial, it ends in 7 days. Your membership will roll onto your service at $11.99/month. more info

I have not signed up up for this. How do I cancel?


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Apple Music

Hi Sandy, 


From your My Account here: when you click on the Mobile service in questions and check Add-ons, can you see an Apple Music subscription offer? 

From there you are able to cancel the free subscription before it rolls over. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

My Telstra

Activate Apple Music and get data free streaming with the My Telstra app.

Find out more