About a month ago my Apple Music stopped working. Didn’t think much of it at the start... I thought it may just be a case of logging back in or something.. since then I’ve tried multiple times to re activate with no success. I’ve tried contacting Tel ...
Hiwhen i have purchased my phone on plan with Telstra along with i got apple music for 1 year free but doesn’t sound to right its still asking me to pay
I have checked on my 24/7 account on the website, the 24/7 app, all our services, not one is showing that Apple Music can be added, like it's not there on the add-on list at all. Seriously why is it this hard to just get some music happening. I got n ...
Hello! Ordered a pair of AirPods with points but not able to track with the Telstra tracking site with the provided number.any idea where I can track my order ?
Hay All, Telstra removed my Apple Music subscription (for everyone they told me at the store but I’m unable to confirm this) and have broken Apple Music on my iPhone. I now get the ‘enter verification code to verify your Apple Music subscription thro ...
Hi everyone, I used to subscribe to Apple Music through Telstra (carrier billing) but about a week or two ago I cancelled it and signed up through Apple directly. Since cancelling every time I open the music app I get a prompt asking me to enter a 4 ...
Hi Telstra, I recently updated / upgraded my phone. The contract I had before, I was paying for the Apple Music subscription through Telstra. Even when I was in store, the consultant ticked the box on my transaction as we were going over everything t ...
Telstra has sent me a recent reminder to subscribe to Apple Music before the offer expires 26 December.... so I subscribed and more than 24 hrs later I still don’t have a validation text and access to Apple Music. Does the validation process take tha ...
I have cancelled my 3 month apple music trial and added the Telstra 6 month trial
I did not receive a confirmation text from Telstra but the 24x7 app says my Apple Music memebership is active.
I have an iphone 5s. How does my music app know that ...
I’ve recieved 6 months free Apple Music as part of my new Nighthawk device plan, I activated it two months ago but it’s had been renewing monthly from my bank account. I don’t know if the deal has started and it’s still been charging me or not.
I want to add the data free streaming on Apple Music onto my Telstra account but I already have an existing apple music account. Am I still eligible to pay for an add on to stream for free?
I was signed up to Apple Music when I took out a new contract but have not used it as yet. My friend tells me she did the same - but did downloaded songs - but when she cancelled her subscription before the end of the trial period she lost all her mu ...
Hi, I made a silly mistake of thinking I had to unsubscribe to Apple Music as my free 12mth trial was up, I am now aware I can continue the subscription at a cost. However, I didn't realise that this would delete all of the music I had downloaded in t ...
Hiwhen i have purchased my phone on plan with Telstra along with i got apple music for 1 year free but doesn’t sound to right its still asking me to pay
I have cancelled my 3 month apple music trial and added the Telstra 6 month trial I did not receive a confirmation text from Telstra but the 24x7 app says my Apple Music memebership is active. I have an iphone 5s. How does my music app know that I ha ...
I was previously using Apple Music as part of my phone plan. When the contract ended the subscription fee was then added to my bill. I have now re-contracted to a plan that, again, has Apple Music subscription included. When the new plan was activ ...
Hi I have just upgraded my plan and was given the 12 month subscription. Got the text message and downloaded app via that text. Signed in with my apple ID but want to know how to link my offer on the app. Nothing on here answers this question. I do no ...
I had the same problem when I left the actual Apple Music 3 month free trial and joined the Telstra Apple Music 12 month free trail however just spoke to Mobile Faults Dept and they advised me to; Clear ALL Google Chrome & Safari data & Go to Setting & ...
Ok so when I try to link my Telstra Apple Music with my Apple ID, I cannot. Firstly when I click your link provided to me via SMS. I get this screen: Winner YES?!?! Nope. It does not link. It just sits at this screen doing nothing once I put in my p ...
For more information about Apple Music please go to apple.com/music
If you would like more information about how to use Apple Music or are having any issues, you can visit the AppleCare website at https://getsupport.apple.com.
Here you will find ...
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