Level 1: Cadet

Telstra Apple Music Offer & issues

I had the same problem when I left the actual Apple Music 3 month free trial and joined the Telstra Apple Music 12 month free trail however just spoke to Mobile Faults Dept and they advised me to;
Clear ALL Google Chrome & Safari data &
Go to Setting & then General & then Clear Network Settings
That was over an hour ago and Apple Music is now working g fine for me
I will update again here in 48hrs to advise if still working fine
Obviously can't promise this will work for everyone however for me so far so good & only lost my 'Favourites' on Google & Safari so easy to set those up again
Hope this heaps!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

My Telstra

Activate Apple Music and get data free streaming with the My Telstra app.

Find out more