Level 1: Cadet

Told I can't have the subscription.



I remember getting a few emails about the 6 month free subscription, completely forgot but then I saw it today online while changing my email address. I've never had it before.


I signed up and then got an sms say ring.


I rang and they are saying I can't have it.


When she told me I couldn't she first said something about the offer in 2015, then changed that to 2016 two sentences later.

The offer is there for everyone, I can see it all over the place.


Why can't I have it?

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Support Team
Support Team

Re: Told I can't have the subscription.

Hi NicsStuff,


Please live chat with us at this link and our team will check on your eligibility for this offer

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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