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Level 1: Cadet

Told I can't have the subscription.

Hi,

 

I remember getting a few emails about the 6 month free subscription, completely forgot but then I saw it today online while changing my email address. I've never had it before.

 

I signed up and then got an sms say ring.

 

I rang and they are saying I can't have it.

 

When she told me I couldn't she first said something about the offer in 2015, then changed that to 2016 two sentences later.

The offer is there for everyone, I can see it all over the place.

 

Why can't I have it?

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1 REPLY 1
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Support Team
Support Team

Re: Told I can't have the subscription.

Hi NicsStuff,

 

Please live chat with us at this link and our team will check on your eligibility for this offer  http://tel.st/hsc3

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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