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4G not working on iphone6

4G not working / not able ti use data at all, using software 10.1.1. Displays message when trying to connect to anything that uses the internet "could not activate mobile data network, you are not subscribed to a mobile data service".

 

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Telstra (Retired)
Telstra (Retired)

Re: 4G not working on iphone6

Hi Kyls1979,

 

Sorry to hear that you have been experiencing issues with your mobile data.

 

Firstly, could you please try heading to Settings > General > Reset > Reset Network Settings. 

 

Once your device has finished restarting try a web browser or application again, resetting your network settings will require you to re-enter WiFi passwords again. 

 

Let me know how you go.

 

- Jarred

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