Highlighted
Level 1: Cadet

1300 number calls

Calls I make to 1300 numbers are being billed twice for the same call.  This has happened more than once.  This in on a prepaid plan.  As I am on a plan with only $500 of calls per month, this eats up my allowance unfairly.  One call of about 74 min was charged $74, then charged another $74 for the same call.  Has happened on different calls to 1300 numbers.  There must be some major error in the system that must be fixed.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit