pepeillo
Level 1: Cadet

2 years ago I canceled my Foxtel subscription today you sent a wrong bill charging me Foxtel

 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: 2 years ago I canceled my Foxtel subscription today you sent a wrong bill charging me Foxtel

Hi @pepeillo 

 

You will need to contact billing either via 13 22 00 (I recommend 8am to 5pm M-F) or via the My Telstra app.

 

More information on how to leave a message via the My Telstra app can be found at
https://crowdsupport.telstra.com.au/t5/Accounts-Plans/How-to-message-with-us-in-the-My-Telstra-app/t...

Note: If Codi (Chat system) keeps going around in circles type "Chat to a consultant"

 

Your personal details will need to be removed as it's not recommended to post that information in a public forum.

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit