Account

star26

this account in the name of Bruce to be changed to Lynette because Bruce has recently passed away. Thank you Lyn

Smiley3

Hi Lyn,

Please accept my condolences.

Crowdsupport is a public forum, no-one on here has access to customer's Accounts.

Have a read of the below link, it shows the steps to take to transfer the Account into your name.

https://exchange.telstra.com.au/how-to-cancel-or-transfer-a-telstra-service-when-a-loved-one-passes-...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

SteveW_52

Sorry to hear that..

But, it is not safe to post any personal information in a public forum such as this one..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Smiley3

Hi @SteveW_52,

I did notify a Moderator to remove the personal details (Account number and names) when I wrote my reply.

They just haven't gotten around to editing the post yet

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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