Level 1: Cadet

ADSL Termination


Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 22: Superhuman
Level 22: Superhuman

Re: ADSL Termination

Hi @JoMorgs 


Not sure what your issue is as you didn't give us much :-)


Due to the temporary COVID-19 support issues, it is best at this time to chase it up via the My Telstra app, use the "Get Help" icon at the bottom of the screen and leave a message. That will go in a queue and be answered as soon as they can.




More information on how to leave a message via the My Telstra app can be found at

Someone keeps putting vegetables in my beer crisper

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit