Level 1: Cadet

Advice on pausing my bill.


So i currently have a post paid connection with telstra that i obtained on a two year period deal when i got my samsung s10e. Since its on a deal and i got a phone with it its a higher amount than the standard bill. Now i am in back in my home country and wouldnt be using my telstra connection for a few months. I want to pause my account and need some advice on this.

Thank you!

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Support Team
Support Team

Re: Advice on pausing my bill.

Hi @Keek_Wijesuriya, your contract is unable to be paused as you're in a 24 month plan.

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