Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
another email account is getting our bill
Our Telstra bill is being sent to our son's email instead of ours by mistake. We need to get the bill and while we have been able to pay it to date, it should not be sent to him.
- 0 Likes
- 262 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: another email account is getting our bill
If you use the My Telstra app, log in with the correct Telstra ID you can click on the stylised head/shoulders (Profile) icon on the upper right hand side - go to account settings and then Personal Details. Your current email address for bills should show there, click on Update and you will be taken to a page where you change it to the email address you want. Double check it all before proceeding...
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
- 0 Likes
- 0 Replies