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jcg5
Level 1: Cadet

Applications & EntertainmentAdditional Onsite Service & MaterialsAdditional Connection Point Non Standard Install $192.00

TelstraBThieves
Level 1: Cadet

I purchased an OppoA9 (2020) from Telstra on the 1/5/2020 and have yet to recieve any type of confirmation email or tracking number from them. I contacted support and they told me to use 24x7. Which is a robot and doesnt help whatsoever. I can't make ...

Jyebus
Level 1: Cadet

Hi i keep getting sms from telstra saying my bill is overdue but when i check thw app it isnt due for another week, i have ahad a couple sms like this now.

Gypsy56
Level 1: Cadet

How to see when i need to pay my bill?

Jillriddla
Level 1: Cadet

Hi alli am trying to use the 24/7 app to request a credit/query bill for home service tech $135 who never came as was a typical Telstra nbn drop out problem.
It’s driving me crazy ...The app keeps saying due to covid can’t be used etc but also I can’t ...

ED70
Level 1: Cadet

Due to recent changes I am unable to access services (home ph plus 4 mobiles for family members) on app as bill in in my husbands name. I then downloaded app on my husbands phone which is in work name only his work phone is showing. How do I get acce ...

perriko
Level 4: Private Eye

I am tearing my hair out trying to get Telstra to close my account since the first week in January! Their inability to do what they say they will do beggars belief . They keep saying they have done so but I keep getting bills for services I have not ...

Stu135
Level 2: Rookie

Click frenzy small data plan $15 for $5 a month, my bill is $15 but it should be $5, unsure when the discount is applied

Kerryn70
Level 1: Cadet

Hi. I’m trying to access detailed phone bills That shows all calls I have made but the link appears to broken. Any ideas?

Gypsy56
Level 1: Cadet

How to see when i need to pay my bill?

Jillriddla
Level 1: Cadet

Hi alli am trying to use the 24/7 app to request a credit/query bill for home service tech $135 who never came as was a typical Telstra nbn drop out problem.
It’s driving me crazy ...The app keeps saying due to covid can’t be used etc but also I can’t ...

Marganne
Level 1: Cadet

I havent received a bill for alans moble account <removed for your privacy> for the last 2 months please send me a paper bill thank you 

meitsme
Level 1: Cadet

how can i get my money refunded

RR33
Level 2: Rookie

Does anyone know how to resolve a billing issue. I cant get thru on the phone due to covid issues in the call centre. The online virtual assistant is crap.  

hellooo18
Level 1: Cadet

Trying to cancel my xbox

JenOAG
Level 2: Rookie

HiI'm trying to view a bill prior to Oct 2017, however, I don't have any bills before this date, either in my email or on my account. The reason I need this is that I gave an old device to a family member but since it's so old I(Phone 6+) and he need ...

Highmage
Level 1: Cadet

You guys forgot to charge me for my mobile plan for six months then dumped all the bills on me in one go. When i signed up the guy promised that the first 3 months would be half priced but you have charged me full price for the first three months and ...

gb1517
Level 2: Rookie

I shut my account down in November before returning to the UK. I have since been sent several bills for amounts I do not owe. These have been passed over to The Probe Group, who have been harassing me for payment.  I have tried speaking with the live ...

SirJester
Level 2: Rookie

Trying to get charges reversed on my NBN/Fox Package bill. Cannot call as no one answers. Cannot use Chat as the stupid Codi just goes around in circles asking the same questions. Cannot even use 24x7 / My Telstra as it too goes around in circles the ...

jcg5
Level 1: Cadet

Applications & EntertainmentAdditional Onsite Service & MaterialsAdditional Connection Point Non Standard Install $192.00

TelstraBThieves
Level 1: Cadet

I purchased an OppoA9 (2020) from Telstra on the 1/5/2020 and have yet to recieve any type of confirmation email or tracking number from them. I contacted support and they told me to use 24x7. Which is a robot and doesnt help whatsoever. I can't make ...

ED70
Level 1: Cadet

Due to recent changes I am unable to access services (home ph plus 4 mobiles for family members) on app as bill in in my husbands name. I then downloaded app on my husbands phone which is in work name only his work phone is showing. How do I get acce ...

perriko
Level 4: Private Eye

I am tearing my hair out trying to get Telstra to close my account since the first week in January! Their inability to do what they say they will do beggars belief . They keep saying they have done so but I keep getting bills for services I have not ...

Kerryn70
Level 1: Cadet

Hi. I’m trying to access detailed phone bills That shows all calls I have made but the link appears to broken. Any ideas?

CommodoreCrank
Level 1: Cadet

The original primary email address that was used to set up my account was changed by telstra when they decided to change a secondary email account to Telstra mail and this is now causing a conflict and I want to change the primary email address back ...

TheArtist
Level 1: Cadet

Hi All,  I have an apple watch added onto my phone plan, and I have no idea how long much I have left, or how much I have paid.  I can not find any information on the telstra app, I can't ring and I can't chat with anyone but a bot.  I got a new phon ...

Kea85
Level 1: Cadet

Have now seen Telstra store reps for help but are unable to as they don’t have access to reinstate account account up to date an in credit but all services restricted have reported payments made complaints followed all guide lines toSpoilerwhat app a ...

Niss01
Level 1: Cadet

Ever since we changed to NBN I have been also charged for our old Cabal line. So every months I've had to call or Live chat with someone to get $100 off our bill and try to close the old cabal line. But ever since Covid I haven't been able to get in ...

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