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Re: bigpond bill - why am I still paying when I have switched to iinet
Did you port to iinet, or did you take out a new service (eg if you had Telstra ADSL and joined up to iinet without porting when NBN became available)?
During the porting process, your Telstra service should automatically be cancelled (iinet requests it) and you just receive a final bill.
If you took out a new service with iinet (not porting) and didn't cancel your Telstra service, then the billing would continue.
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