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Bill extension

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How do I apply for a payment extension for my mobile phone bill online?
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Bill extension

If you need more time to pay, you can request a payment extension online now at www.telstra.com/paymentextension

 

You can also speak to our 24x7 Chat team who can process payment extensions for amounts up to $1000.00 and up to 4 weeks. 

 

If you prefer to call us, dial 13 22 00 and say "Payment Extension" to complete over the phone.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Bill extension

If you need more time to pay, you can request a payment extension online now at www.telstra.com/paymentextension

 

You can also speak to our 24x7 Chat team who can process payment extensions for amounts up to $1000.00 and up to 4 weeks. 

 

If you prefer to call us, dial 13 22 00 and say "Payment Extension" to complete over the phone.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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Level 1: Cadet

Re: Bill extension

how to i apply for an extension on my bill?


@blarg wrote:
How do I apply for a payment extension for my mobile phone bill online?

 

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Telstra (Retired)
Telstra (Retired)

Re: Bill extension

Hi Mattsports,

 

You can apply for a Billing Extension Request a payment extension

 

Kind Regards 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit