I have my foxtel with Telstra. I have tried to contact you by phone but without success. Please can you help me with the following:
I. Since my March bill I have been charged $49 per month rather than $29 per month. Pls can you explain this increase.
2. Last month (April) I paid $49 twice by mistake, this should have been credited to my account but this has not appeared on my May bill?
Please can you email me on <removed for your privacy>
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