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Level 1: Cadet

Bill

Answered

I havent received a bill for alans moble account <removed for your privacy> for the last 2 months please send me a paper bill thank you 

1 ACCEPTED SOLUTION

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Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Bill

Hi @Marganne 

 

You need to make sure that you have paper bills set in your account. If you log into your online account you can not only check to see if you are set up for that, but you can also review any outstanding bills via https://tel.st/qzhdr 

 

Also, you can check any outstanding amounts via the My Telstra app https://www.telstra.com.au/mytelstra 

 

Someone keeps putting vegetables in my beer crisper

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1 REPLY 1
Highlighted
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Bill

Hi @Marganne 

 

You need to make sure that you have paper bills set in your account. If you log into your online account you can not only check to see if you are set up for that, but you can also review any outstanding bills via https://tel.st/qzhdr 

 

Also, you can check any outstanding amounts via the My Telstra app https://www.telstra.com.au/mytelstra 

 

Someone keeps putting vegetables in my beer crisper

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit