Billing & My Account

JohnCo

I have a current payment extension on a bill, due today. Due to the timing of wage deposits, I will be unable to pay this until Wednesday of this week. I do not want my services disconnected but I am unable to reach anyone by phone or chat.

What is the best way to ensure Telstra is aware I will pay this ASAP but cannot do so until Wednesday of this week?

In addition, I have disputed parts of this bill as it relates to a service that just didn't work at all but have had little luck

Jupiter

Unfortunately phone or livechat are the only methods to communicate that information.

As far as your bill dispute goes, have you lodged a formal complaint about it?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Re: Billing & My Account

Set it & forget it