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Level 1: Cadet

Billing for my phone.

Is there someone I can speak to, not to a machine regarding the billing. I received the notification that my card was declined, due to an old card. I have since updated the card and the bill still has not been paid yet, despite having updated the new card. I have paid the bill twice manually. It’s still showing that I haven’t paid the bill! Telstra please speak to me as a human being not from a machine. Thanks.

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