Dissy44
Level 1: Cadet

Billing

Is it possible to have another persons account added to our Telstra account and webmail as they are in hospital and we will be able to pay their account and not let it  get overdue.

Thank you

Dissy44

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Billing

They would need to add you as an authorised person on their account.

 

Or they could change the billing email address so that it goes to your account while they are in hospital and then change it back when they are capable of looking after it themselves. That can be done through the My Telstra app on your phone or via the website.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Reggie4806
Level 4: Private Eye

Re: Billing

Try https://www.my.telstra.com.au/myaccount/paybill

Looks like no login is required to pay into an account.

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Billing

Yes, but that will not get you the bill so that you know how much is due and when.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit