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Level 1: Cadet

Billing

Hi, I viewed my recently bill and found out you still charged my for mobile phone and for platinum services which is you can't provided technical support due to COVID-19.  My mobile phone contract ended 15/06/20 and Platinum service subscription contract ended 12/06/20.  Should be my billed only  $99.00 for the plan.

 

Could you please rectify your billing, otherwise I will cancel your services and go to another provider.  My mobile #0400423225.

 

Thank you.

 

Emelie Scimenes

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