Billing

[Dissy44]

Is it possible to have another persons account added to our Telstra account and webmail as they are in hospital and we will be able to pay their account and not let it  get overdue.

Thank you

Dissy44

[Jupiter]

They would need to add you as an authorised person on their account.

Or they could change the billing email address so that it goes to your account while they are in hospital and then change it back when they are capable of looking after it themselves. That can be done through the My Telstra app on your phone or via the website.

[Reggie4806]

Try https://www.my.telstra.com.au/myaccount/paybill

Looks like no login is required to pay into an account.

[Jupiter]

Yes, but that will not get you the bill so that you know how much is due and when.