Level 1: Cadet

Cancelling Ultimate Voice

You've billed me for Ultimate Voice.  I don't need it.

I'm in the process of transferring to TPG and they are attending to my needs.

So please cancel immediately.

 

 

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2 REPLIES 2
Level 23: Superhero

Re: Cancelling Ultimate Voice

Hello,  Crowd Support is not a customer service channel for Telstra.  We are customers like you. No one here has customer account access.

You have a few means to contact customer service.

Live Chat   https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

or the My Telstra app on your phone, (which is a tortuous process reported by others).

Thanks

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Level 21: Augmented

Re: Cancelling Ultimate Voice

If you are 'porting your service to TPG, they should arrange the cancellation of the service at Telstra..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

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